Frequently asked questions
The app
How much does it cost?
Nothing. No subscription, no in-app purchase, no advertising, no paid tier. There is also no account, so there is nothing to bill.
Does it manage my funds?
No. It is a monitoring tool: it holds no wallet, signs nothing and cannot start a transaction — or control a masternode. It reads public data and shows it to you.
Will it ever ask for my private key?
Never. Monitoring only needs the public identifier of a node. On several networks the app can tell a private key from its format alone and rejects it before any network request; on the networks where a private key is mathematically indistinguishable from a node identifier, your input is checked locally against the network's public list and never sent to a server-side search.
Does it need an account or an internet server?
No account, and no server of ours. The app talks directly to the networks you monitor, and to GitHub to check for new node releases. Everything else stays on your phone — see the privacy policy.
Setup
Why does one of my networks say "not configured"?
Because it has no official public API exposing its masternode list. Rather than send your requests through a commercial gateway you never picked, the app leaves the field empty and asks you for a node you trust. It takes two minutes: see the RPC endpoint guide.
A network shows as offline. Have I lost my nodes?
No. An unreachable source fails like any network outage: the network goes offline and its nodes keep their last known state. The app never declares a node "deregistered" because a source stopped answering — that state only ever means the node really is absent from the network's own list.
Can I use a public gateway instead of my own node?
Yes, if it is keyless and allows the masternode listing methods. Gateways that require an
API key will not work: the app sends no api-key header. Many public gateways
only serve block queries, which is not enough.
How many nodes can I monitor?
As many as you like, on as many networks as you like. Each network is checked independently, so one failing network never prevents the others from being checked.
Alerts and data
Why did my alert arrive late?
Background execution is decided by Android and iOS, not by the app. It asks to be woken at your chosen interval, but battery savers, Doze mode and low-power mode all delay that. Opening the app refreshes everything at once. This is a limit of mobile operating systems, and no app can promise otherwise.
Why do I get no next-reward estimate on some networks?
Because the network does not publish enough for the estimate to mean anything — no payment date, unreliable payment height, a selection model that could never be checked against reality, or a disputed block time. On those networks the app shows the last known reward and explains the gap, instead of inventing a delay you might plan around.
Does it use much mobile data?
Very little, with one exception. Most sources answer a filtered query in a few hundred bytes. Neoxa's explorer accepts no filter, so a check downloads its full list — around 500 KB per cycle, and only if you monitor at least one Neoxa node. Clearing that network's URL takes it cleanly offline.
Everyday use
I am changing phone. How do I move my nodes?
Settings → Backup, export to a file, then restore it on the new device. The format is identical on Android and iOS, so you can switch platforms. RPC passwords are not in the file — they live in the system keystore — so you will re-enter those once.
A node I already know is broken keeps notifying me.
Open it and tap Acknowledge. Repeat alerts for that problem stop, and the acknowledgement lifts itself automatically as soon as the status changes again — so you will still be told when it recovers. The minimum delay and the cap per node, in Settings → Notifications, control the rest.
Can I use my own node just for some networks?
Yes. Each network keeps its own source, independently. Public API on one, your own RPC node on the next, nothing at all on a third.
My network is not in the list. Can you add it?
Very possibly. The app was built to take any masternode blockchain, and most new networks attach to a family that already exists. Ask — and say whether the network has a public API, because that is what decides the effort.
Question not answered here? The user guide goes into more detail, and support tells you how to reach us.